At We Buy Broken 360s.com our process is fast, simple and efficient.

The first step in the process is filling out our short Customer Application,
being sure to include all of the information such as the problem you’re
having with the broken Xbox and what service you are looking for (sell
broken Xbox, repair or upgrade). In addition, the application will ask you
for the serial number, manufactured date and any accessories that you will
be including.

Once we have reviewed the application, we’ll notify you with specific
shipping instructions that must be followed. Please be 100% sure that the
broken Xbox is packed and padded appropriately, and that the entire box is
secured.

We recommend the use of insurance because we cannot be held liable for
damages in transit, however it is not required. You are responsible for
shipping costs and if you choose we can send you a prepaid shipping label
that will then be deducted from your appraisal value.

After receiving your broken 360 we will notify you of its arrival and
confirm your request. We will then inspect the machine and within 24 hours
you will have a payment via Paypal or money order (a $3 fee will be
subtracted in this case). Alternatively, for upgrades you’ll receive the
fixed cost price and for broken Xbox repairs you’ll receive an estimate
(typically ranging from $30 to $100).

Please note: Any Xbox 360 that has been tampered with or modified in any way
will not be accepted. Unfortunately, the risk with these consoles is too
high and we can not guarantee the level of work that we would like to. If
you send us an opened or flashed console, you will be responsible for a
handling fee in addition to the return shipping costs. And yes – we will be
able to tell, even if you have removed and replaced the sticker!